PRICING DETAILS

LBC speech recognition service provides up to 30 minutes of free recognition service to website users and up to 300 minutes of free recognition service to API users. Customer that need to process more content can do so by choose any bill plan in pricing page.

LBC service is charged based on the number of input minutes. customers use LBC service to process additional content over the free limit, the following charges may apply.

Which language you are looking for:

Micro plan:

Micro plan is for the customers who choose to top up $15 each time. Credit available for 6 months.

TRANSCRIPTION SPEAKER IDENTIFICATION
$0.05 Per input minute $0.06 Per input minute

Basic plan:

Basic plan is for the customers who choose to top up $100 once. Credit available for 6 months.

TRANSCRIPTION SPEAKER IDENTIFICATION
$0.04 Per input minute $0.05 Per input minute

Ultra plan:

Ultra plan is for the customers who choose to top up $500 once. Credit available for 12 months.

TRANSCRIPTION SPEAKER IDENTIFICATION
$0.03 Per input minute $0.04 Per input minute

Mega plan:

Mega plan is for the customers who choose to top up $2000 once. Credit available for 36 months. Cost rate will depend on numbers of hours processed per month.

Number of hours processed(monthly) Fee per hour ($USD)
0~2,000 $1.6
2,001~5,000 $1.4
5,001~10,000 $1.2
10,001~100,000 $1
100,001+ Contact Support@listenbycode.com
SPEAKER IDENTIFICATION $0.03 Per input minute

Support & SLA

Technical support for all generally available services, including RESTful api, online editing & mailing for transcription at no cost.

We guarantee 99.9% availability of REST API transactions for LBC speech recognition services. Online editing & emailing has a 99.9% availability guarantee for uploaded media content.

FAQ:

  • Q

    What language does LBC support? What should i do for other accent of English?

  • A

    Currently, we are supporting all accents of English, it will be automatically detected under our logic algorithm. We do offer multi-language model as well, it support Arabic, French, German, Italian, Japanese, Portuguese, Russian and Spanish.

  • Q

    What types of file work with LBC?

  • A

    Currently, we are support .WAV, .MP3, .PCM, .M4A. If your file does not match these format, it is easy to convert audio file to one of these formats. You may check on Google for the tool. Our favorite audio format converter is AUDACITY(and it's free)

  • Q

    Do you offer enterprise rates?

  • A

    Yes. Alongside our standard pricing models we are able to offer enterprise rates. Contact Support@listenbycode.com for more information.

  • Q

    How long it takes to get my result back?

  • A

    Technically, for each professional plan user, we have guaranteed processing 50 hours audio within 1 hour.

  • Q

    Is API supported?

  • A

    Yes, we are supporting API service. You may look at the document page or contact Support@listenbycode.com

  • Q

    Who can access my audio file?

  • A

    No one. The file you upload is perfectly secured. We will make sure each file you upload will be deleted rapidly after you get results. And your transcript results will be deleted in three days. We can also sign the secrecy agreement if need.

  • Q

    Can your service work offline?

  • A

    Unfortunately, our engine cannot work offline. In order to improving the accuracy, our algorithm is keep learning 7*24. So our data base is too huge to build offline software.

  • Q

    "Failed to proceed" when I upload an audio file?

  • A

    Normally, you can try to upload this file again. If problem persists, please contact Support@listenbycode.com for help.

Listen By Code

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